- You have enabled 2FA yet
- Your email has been activated
- Your profile information had not been changed in the last 24 hours
Step 1: Log in to your wallet at this link: https://wallet.exchain.ai/wallet/balance
Step 2: Enter your email and password, click “Sign in”
Step 3: Click "Balance" to check the balance of all coins. Select the type of coin you want to withdraw then click "Withdraw" to withdraw from Exchain wallet to your personal wallet
Step 4: Enter your personal wallet address in line 1, the number of token in line 2. Then click "Withdraw"